Dear Members,

We are writing to inform you of important information relating to your gym membership at Fitness First.

Following the onset of COVID-19, the future viability of the DW Sports business has become materially uncertain due to the enforced closure of both the gym Portfolio and the Stores on 20th March 2020 and 23rd March 2020 respectively.

This extremely challenging business environment has unfortunately resulted in Dave Whelan Sports Limited (‘DWS’) being placed into Administration and Graham Newton and Ryan Grant, partners in BDO LLP, have been appointed as the Joint Administrators (‘the Administrators’) today the 3rd August 2020.

This administration impacts all of our DW Sports retail stores and some gyms. Fitness First remains a separate company and its 43 clubs are unaffected by the administration of DW Sports.


Your gym remains closed currently as part of the Welsh Government regulations surrounding the Covid 19 Pandemic and your account remains on freeze. It is our intention to open when the restrictions are lifted, on August 10th, and to work with the Administrators to ensure this site remains operational in the long term.

As part of the opening strategy for our gyms in Wales we will be communicating with you with full details to continue your fitness journey and welcome you back in club.

Your local DW Sports retail store will continue to trade during August, and we have today officially moved into ‘Closing Down sale’ with all remaining products reduced to at least 40% off. This is a final opportunity to take advantage of some of our fantastic ranges at truly great prices.

Be assured we will keep you updated throughout the coming weeks.

In the meantime if you have any questions relating to this process please find a link to a set of FAQ’s which hopefully addresses all of the key questions you may have at this moment.


We thank you for your loyalty and we are confident we will be here to continue to support your fitness journey.

Best Regards

The Team at Fitness First

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