Dear Members,

We are writing to inform you of important information relating to your gym membership at Fitness First.

Following the onset of COVID-19, the future viability of the DW Sports business has become materially uncertain due to the enforced closure of both the gym Portfolio and the Stores on 20th March 2020 and 23rd March 2020 respectively.

This extremely challenging business environment has unfortunately resulted in Dave Whelan Sports Limited (‘DWS’) being placed into Administration and Graham Newton and Ryan Grant, partners in BDO LLP, have been appointed as the Joint Administrators (‘the Administrators’) today the 3rd August 2020.

This administration impacts all of our DW Sports retail stores and some gyms. Fitness First remains a separate company and its 43 clubs are unaffected by the administration of DW Sports.


It is our intention to work with the Administrators to ensure a number of our sites remain operational in the long term, however, we regret to inform that your gym will close for business at 8pm on Tuesday 4th August.

Due to your club closing, we can confirm that we did not collect your August Direct Debit. If you wish to remain a member of Fitness First, you can transfer your membership to a club that is remaining open by completing the link (HERE). If you do not wish to transfer to another club, you do not need to do anything further as your membership will be automatically cancelled at the point of your gym closing at 8pm tomorrow.

This has clearly been a very difficult decision for the business, in many of the areas we have become a real part of the fitness community and we thank the staff and our Customers for the many years we have enjoyed at each and every site.

In the meantime if you have any questions relating to this process please find a link to a set of FAQ’s which hopefully addresses all of the key questions you may have at this moment.


Once again thank you for your custom over the years and good luck for the future in achieving all of your fitness goals.

Best Regards

The Team at Fitness First

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