In Club Dashboard
Below you will find links to all the relevent joining portals.
Unfortunately we are often unable to communicate with corporate business email addresses. Please provide personal email addresses to ensure receipt of membership confirmation.
Please do not share any dashboard links externally to members
NEW Operations Manual
Welcome to the NEW Operations Manual—your go-to guide for understanding our day-to-day processes, policies, and expectations to help you work confidently and effectively as part of the team.
Join Links
JOIN
Standard joining portal.
Please provide personal email addresses to ensure receipt of membership confirmation.
CLICK HERE
Bluelight
Bluelight joining portal.
Please provide personal email addresses to ensure receipt of membership confirmation.
CLICK HERE
Offline
To be used in the case that a member is unable to join online.
Please provide personal email addresses to ensure receipt of membership confirmation.
CLICK HERE
PAID GUEST
Purchase a single day pass
The prospect will receive their confirmation email instantly containing their entry bar code to scan in club for attendance.
CLICK HERE
PACKAGE
Package Change
Package change form is to be used to transfer existing members from one contract to another
Payment
Payment Services
To update or reinstate members bank details or request day pass discount
CLICK HERE
DEFER
Request to defer a new joiners start date further than standard join allows - processed by Membership Services.
Maximum deferral is 14 days.
CLICK HEREData Collection
Walk In
To be used for walk in leads only
BAF
To be used for Bring a Friend leads (have attended with a member). Excluding corporates
CLICK HERE
Open Event
To be used for Open Event leads (who have not attended with a member). Excluding corporates
CLICK HERE
Book Tour
IMPORTANT: To be used for booking future appointments (not to be used for walk in enquiries)
CLICK HERE
PT Guest
To be used for non-members who are purchasing PT sessions and require a day pass transaction.
CLICK HERE
Rebook Tour
IMPORTANT: To be used on the rare occasion of rebooking appointments that cannot be attended (not to be used for walk in enquiries)
CLICK HERE
Corporate
Corp Walk In
To be used for Corporate Walk In
Corp Enq
To be used for corporate business enquiries enquiring about setting up a corporate account in club
CLICK HERE
Corp Join
Non-Sub Corporate join
Corp List
Full list of all corporate accounts and their employer codes for Corporate Join website
CLICK HERE
Member
TIMETABLE
Class Timetable
MEMBERS
Members Area
FFX INTRO
The FFX Intro session is the perfect start to your journey as a Fitness First member.
CLICK HEREClub Operations
Internal Information
Telephone
Internal Telephone Directory
ML SUPPORT
For out of hours IT support please call Missing Link on: 01257 473445
360 PASSWORD
Gladstone 360 Password Reset Request
CLICK HERE
New user request Clean King
CLICK HERE
Learning & Development
CLICK HEREClub Exclusives
